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Our commitments

easydine exists for food businesses of every kind: restaurants, bars, snack bars, pizzerias, dark kitchens. These are the commitments we make to you. They're written here, on a public page, precisely so you can hold us to them.

Public, transparent pricing​

Our plans and prices are published on our website, at easydine.app/#planos. Starter and Standard have a fixed price, the same for everyone; Enterprise is a custom quote because it depends on the size of the operation, and we say so openly.

A single fee​

We charge a single fee on sales: 10% on orders paid online (delivery), with card processing already included. There is no per-module fee and no weekend surcharge. Orders placed at the table via QR code and reservations carry no fee at all. The details are in Online payments and fees.

No lock-in​

You can cancel at any time, on your own, from inside the dashboard. There's no retention call and no penalty. Your subscription stays active until the end of the period you've already paid for.

Organization → Subscription page, where you manage and cancel your plan on your own

A truly free trial​

You get 30 days free with every feature unlocked, and no subscription charge before the trial ends. You can cancel during the trial right from the dashboard. The one exception: the 10% fee on online payments also applies during the trial, automatically, once per sale.

Human support​

We're available over WhatsApp and at suporte@easydine.app, every day, from 9 a.m. to midnight (São Paulo time). There's a real person on the other side, not a bot. Non-urgent requests are answered within 2 days.

Help getting started​

Migrating from another system (or starting from scratch) doesn't have to become a project. You choose one of three ways: we do it for you; we do it together, in an online session; or you do it yourself with our guidance over WhatsApp and email.

Your customers are yours​

Anyone who buys from your store creates an account at your store: names, order history, and addresses stay in your dashboard, not in some third-party storefront. The customer relationship is yours. With the customer's consent, you're the one who talks to them directly.

Still have questions about these commitments? Message us on WhatsApp or write to suporte@easydine.app. We're available every day, from 9 a.m. to midnight (São Paulo time).