Order management
Orders come in from tables via QR code or through delivery. From there, your team tracks everything in the easydine panel, across four screens:
| Screen | What it's for | When to use it |
|---|---|---|
| Orders → Orders | Every order in a filterable list | Finding an order, checking past days, answering questions |
| Orders → Order Board | Cards organized in status columns | Running the flow during the rush |
| Orders → Kitchen Display | Items and notes only, no prices | Keeping open on a computer or tablet in the kitchen |
| Orders → Open Tables | Tables with an open tab | Reviewing, splitting, printing, and closing the check |
Use whichever screen makes sense for each person on the team.
Order Board
Each order is a card and each column is a status. As an order moves forward, drag its card to the next column. At a glance, you know what's waiting, what's being prepared, and what's already out the door.
Kitchen
The prep team sees only the essentials: each order's items and the customer's notes. Prefer paper? easydine can also print orders automatically.
Open Tables
When guests ask for the check from their phone, the table shows up flagged in Orders → Open Tables. On this screen you can:
- See the table's full check;
- Split the check per person;
- Print the check;
- Close the table (and reopen it if it was closed by mistake).
A status flow that works your way
Every business runs differently. In Orders → Configurations you customize the stages an order goes through. For example: received, in preparation, ready, delivered. The Order Board columns follow the flow you define, and that flow can also trigger automatic courier dispatch.
Discount codes and customers
Two tools round out the operation:
- Orders → Discount Codes: create percentage or fixed-amount discount codes, with usage limits, expiration dates, and restrictions by location or by customer.
- Orders → Customers: see your customers' accounts, saved addresses, and order history. You can also block anyone who causes trouble.
You don't have to use all four screens from day one. Many businesses start with just the Order Board and add the Kitchen screen as things get busier.